Oud Mirage Shipping Policy

Last updated: October 2026

At Oud Mirage, we are committed to processing and shipping your order carefully and promptly. We currently ship within the United States only.

1. Processing Time

Orders are typically processed and prepared for shipment within 1–2 business days after the order is placed.

Orders are not processed or shipped on weekends or U.S. holidays. Orders placed during weekends or holidays will begin processing on the next business day.

2. Shipping Rates

We offer the following standard shipping options within the United States:

• FREE standard shipping on orders of $60 or more.
• $6.95 flat-rate standard shipping on orders under $60.

The applicable shipping cost will be displayed at checkout before you complete your purchase.

3. Delivery Time

Once your order has shipped, standard delivery typically takes 3–5 business days.

Please note that delivery times are estimates and are not guaranteed. Delays may occur due to carrier issues, weather, holidays, or other circumstances outside of our control.

4. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.

Please allow up to 24–48 hours for tracking information to become active after the package has been scanned by the carrier.

5. Shipping Address

Please make sure your shipping address is accurate and complete before submitting your order.

Oud Mirage is not responsible for delays or additional costs resulting from an incorrect or incomplete shipping address provided by the customer.

If you notice an address error shortly after placing your order, please contact us at hello@oudmirage.com as soon as possible. We will do our best to assist, but we cannot guarantee that an address can be changed after an order has been processed or shipped.

6. Lost, Stolen, or Delayed Packages

Once an order has been delivered according to the carrier’s tracking information, Oud Mirage is not responsible for packages that are lost or stolen after delivery.

If your package appears to be delayed or missing, please first check the tracking information and contact the shipping carrier. You may also contact us at hello@oudmirage.com, and we will do our best to assist.

7. Damaged Packages

If your package arrives damaged, please contact us as soon as possible at hello@oudmirage.com and provide your order number and clear photos of the damaged product and packaging.

We will review the situation and assist you according to our Return & Refund Policy.

8. U.S. Shipping Only

At this time, Oud Mirage ships to addresses within the United States only. We do not currently offer international shipping.

We may expand our shipping destinations in the future.

9. Contact Us

If you have questions about your order or shipping, please contact us at:

Email: hello@oudmirage.com